|How: You may place your order via e-mail - just send us an e-mail noting the item of interest and include any questions you may have. You can also use our order form. In either case, please be sure to include your name, shipping address, phone number, e-mail address (if available), and CAE part numbers. We accept personal checks payable to CAE. We also accept pay-pal sent to our firstname.lastname@example.org e-mail address. For Paypal orders, we pass on their 3% processing fee (fee is not part of the product price). Money Orders, Cashiers Checks, or Wire Transfer (see International Orders) are also acceptable methods of payment (although I strongly discourage the use of Electronic Wire transfer transactions given the substantial bank fees). All checks must be drawn on a U.S. Bank in U.S. Dollars. Currently, we do not accept VISA, Master Card or American Express however, if you would like us to consider providing this method of payment (albeit with a surcharge) please let me know.
C.O.D.: Payment can be made by cash, cashiers check, or money order. We cannot accept personal checks on COD orders. Refused or unclaimed orders will be subject to a 15% (minimum $25.00) restocking and postage fee.
Prices: Check our Pricesheet for the latest prices. It reflects the latest information available at the time of printing and is subject to change within 90 days of the date given on the price list. Prices are NET FOB Shipping Point. Minimum Order: $30.00 Domestic, $50.00 International.
Delivery: Orders for blank boards and components will be shipped within 24 hours of receipt of an order. Assembled modules will be made to your order and shipped within 3 weeks but usually within 5 days. This includes a mandatory three day audition period during which measurable and sonic performance of the completed unit is assessed and "infant mortality" failures are identified.
Sales Tax: Due to strict regulations, a 8% will be required on all California orders without a valid exemption number. Please consult your own local taxing authority further information.
Shipping (Domestic) : Our normal shipping carriers are (in order of preference) USPS, USPS Priority, Fed-X Ground, or UPS. The carrier will be determined by the size and weight of the parcel. You may indicate a preference on our order form. Please remember that UPS will not service PO Box addresses. Normal shipping fee is $10.00 ($15.00 for Canadian Orders). If your order includes tubes, large heat sinks or other large board mounted parts, minimum shipping will be $15.00. Shipping costs for extraordinary large items such as transformers will be determined at the time of order placement. International: See International Orders.